000 00441nam a2200169Ia 4500
008 230524s9999 xx 000 0 und d
082 _a658.4012
_bSHA
100 _aG Shainesh
245 0 _aCustomer Relationship Management :A Strategic Perspective
250 _aIST
260 _aNEW DELHI
_bMacmillan
_c2008
300 _aXII;193
500 _aQuantity Number: 2
650 _aManagement
700 _a Jagdish N Sheth
942 _cBK
999 _c46806
_d46806