| 000 | 00485nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 230524s9999 xx 000 0 und d | ||
| 020 | _a9780070615663 | ||
| 082 |
_a658.12 _bFIT |
||
| 100 | _aJames A.Fitzsimmons | ||
| 245 | 0 | _a"Service Management: Operations, Strategy, Information Technology" | |
| 250 | _aIST | ||
| 260 |
_aNEW DELHI _bTMH _c2009 |
||
| 300 | _aXXI;419 | ||
| 500 | _aQuantity Number: 12 | ||
| 650 | _aManagement | ||
| 700 | _a Mona J.Fitzsimmons | ||
| 942 | _cBK | ||
| 999 |
_c46025 _d46025 |
||