000 00437nam a2200181Ia 4500
008 230524s9999 xx 000 0 und d
020 _a9788131505311
082 _a174.4
_bHOF
100 _aK.Douglas Hoffman
245 0 _aMarketing of Services
250 _aIST
260 _aNEW DELHI
_bCengage
_c2009
300 _aIX;417
500 _aQuantity Number: 4
650 _aManagement
700 _a John E.G.Bateson
942 _cBK
999 _c45505
_d45505