000 00488nam a2200181Ia 4500
008 230524s9999 xx 000 0 und d
020 _a9788177226255
082 _a652.73
_bKUM
100 _aAlok Kumar
245 0 _aCustomer Relationship Management : Concepts & Application
250 _aIST
260 _aNEW DELHI
_bbiztantra
_c2009
300 _aXIII;337
500 _aQuantity Number: 3
650 _aManagement
700 _a" Chhabi Sinha , Rakesh Sharma,,,"
942 _cBK
999 _c43324
_d43324