G Shainesh <br/><br/>
Customer Relationship Management :A Strategic Perspective 

 - IST 
 - NEW DELHI  Macmillan  2008 
 - XII;193 
<br/><br/> Quantity Number:  2 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.4012  / SHA