00657nam a2200181Ia 4500008004100000082001800041100001500059245007500074250000800149260002900157300001200186500002400198650001500222942000700237952010700244952010700351999001700458230524s9999    xx            000 0 und d  a658.4012bDYE  aJill Dyche 4aThe CRM Handbook: A Business Guide to Customer Relationship Management  aIST  aNEW DELHIbPearsonc2009  aXIV;311  aQuantity Number:  2  aManagement  cBK  00104070aTATCLbTATCLcGENd2023-05-24l0o658.4012 DYEp37850r2023-05-24w2023-05-24yBKzMBA305A  00104070aTATCLbTATCLcGENd2023-05-24l0o658.4012 DYEp37851r2023-05-24w2023-05-24yBKzMBA305A  c46797d46797