Jill Dyche <br/><br/>
The CRM Handbook: A Business Guide to Customer Relationship Management 

 - IST 
 - NEW DELHI  Pearson  2009 
 - XIV;311 
<br/><br/> Quantity Number:  2 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.4012  / DYE