Richard Metters <br/><br/>
Service Operations Management 

 - IST 
 - NEW DELHI  Cengage  2006 
 - X;361 
<br/><br/> Quantity Number:  17 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.132  / MET