Alok Kumar <br/><br/>
Customer Relationship Management : Concepts & Application 

 - IST 
 - NEW DELHI  biztantra  2009 
 - XIII;337 
<br/><br/> Quantity Number:  3 
<br/><br/><label>ISBN: </label>9788177226255 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>652.73  / KUM